Zendesk Marketplace Apps for Due Date Integrations

There are a variety of apps available on the Zendesk marketplace to help out with the myriad use cases encountered by Zendesk users everyday. We have compiled a brief list of some notable apps below. We recommend checking the Zendesk App Marketplace here for a full list.

Due Date Calendar

The Due Date Calendar app by Sparkly is designed to view tickets with a due date (or any other date) from a single calendar view. It is a full page app in Zendesk that shows tickets in a calendar view for the next seven days in a row. It provides an easy to use Hover preview function, and is ideal for organizations with repetitive tasks or onboarding requirements. The app includes a free 7-day trial, and is $99.00 per month after that.

Due Date Alert

The Due Date Alert app by eclect, Inc provides in product notifications to the user if the due date is within a number of days configured in the setting. This app offers the ability to calculate based on calendar or business days, and also for using custom schedules as well. The app is free to use.

Macro Date

The Macro Date app by pluscloud helps use the full potential of Zendesk’s Macro feature for Due Dates and Custom date Fields. Included is the ability to set relative dates via macros, set specific days in the next week, month, or year, and also optional consideration of custom workday schedules. The app includes a free 7-day trial, and then is $1.00 per agent, per month.

Reminders

The Reminders app by SweetHawk provides a useful tool for setting reminders on tickets that can be controlled like tasks with deadlines. Reminders can be checked off like tasks and allow for creating custom workflows. Notifications can be received via popups and emails, and can be filtered by date range, status, assignee and more. The app offers a 14-day free trial, and then a choice of $2.00 per agent/month for the Core plan, or $4.00 per agent/month for the Pro plan.

Extended Macros

The Extended Macros app by Eastern Logic has been designed to solve simple yet meaningful problems by adding additional actions to Zendesk Macros, including the ability to set Due Date and custom date fields via macro. The app provides a simple syntax for configuring macros and allows for programming multiple additional actions for each macro. The app is free to use.

Besides the above apps, there are many more Zendesk Apps and integrations with other software applications to add additional functionality for due dates and custom date fields. We recommend proceeding to the Marketplace directly, searching through the listings, and trialling different apps to find out what works best for your team.